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Frequently asked questions
General
PLEASE describe the damaged frame in the booking appointment page as best you can. If a repair can't be fixed, I will make you aware asap, and will either continue to repair what I can, or I will not continue, this is your choice, I just want you to be happy. Remember there will be no charge for returning your spectacles after a failed repair.
Ear wax removal is generally considered a safe procedure when appropriately assessed and carried out by a suitably trained practitioner. As with any procedure regarding Ear Wax Removal, there is always the chance of risks, such as accidental tugs in the ear or sudden coughs by the patients causing movements, full caution and awareness will be demonstrated throughout by us. Also sometimes unexpectedly, during the assessment, we might undercover some abnormalities which require further assessment or treatment. If this is the case, then we will fill out a referral form stating if you need to see an ENT, GP or an Audiologist.
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